Contact Batten Cyber
Founded after the September 11 attacks by U.S. Army Captain Patrick Robinson, Batten helps families navigate cybersecurity, home security, and emergency preparedness with transparent, expert-vetted guidance.
Get Expert Support
Primary contact: hello@battensafe.com
Response time: 1-2 business days (typically faster)
Support hours: Monday-Friday, business hours EST
All inquiries reviewed by our editorial and expert advisory team.
Leadership Team
- Patrick Robinson – Founder & CEO | Former U.S. Army Captain, real estate and finance executive. Created Batten’s “3D Security” model covering digital, home, and emergency protection.
- Jake Johnson – Chief Operating Officer & Co-Founder | Strategy consulting and M&A background (Fortune 500 companies). Studied Entrepreneurship and Finance at Gonzaga University.
Expert Advisory Board
Every recommendation on Batten Cyber is vetted by specialists with military, law enforcement, and cybersecurity backgrounds:
- Kurt Sanger – Cybersecurity Expert
U.S. Marine Corps veteran (23 years) specializing in cyber operations, criminal defense counsel, and prosecution. Founder and Director of Integrated Cybersecurity Partners, LLC. Board member at Cowbell Cyber Insurance. National Security Law degree from Georgetown University. LinkedIn profile - Kirk MacDowell – Home Security Expert
42-year security industry veteran and former Los Angeles County Sheriff’s Department officer. Founder and CEO of MacGuard Security Advisors. Previously held positions at Alarm.com, General Electric, and United Technologies. LinkedIn profile | MacGuard - Eddie Penney – Emergency Preparedness Expert
Retired Navy SEAL with 20 years combined Marine Corps and SEAL service. Selected for DEVGRU (Naval Special Warfare Development Group). CEO of Contingent Group focused on risk mitigation and security protocols. Operational experience includes medical evacuations, executive protection, and surveillance. Instagram - Bob Newman – Senior Security Advisor
Retired U.S. Navy SEAL Command Master Chief with global operational experience. Expertise in preparedness protocols and crisis response for families. - Greg Olsen – Chief Family Officer
Former NFL tight end (Chicago Bears, Carolina Panthers, Seattle Seahawks). Played in Super Bowl 50. Emmy-winning FOX Sports broadcaster. Father of three children. FOX Sports bio
Content Vetting Process
Batten maintains editorial independence through a three-step product evaluation system:
- Expert testing – Advisory board members evaluate products based on ease of use, quality/utility, and price value
- Editorial review – Internal team verifies accuracy, transparency, and family applicability
- Transparency disclosure – Affiliate commissions may be earned on purchases but do not influence expert recommendations
Our Coverage Areas
Batten operates three specialized properties for comprehensive family security:
- BattenCyber.com – Cybersecurity guides, identity theft protection, VPNs, password managers, parental controls
- BattenHomeSecurity.com – Alarm systems, security cameras, video doorbells, fire safety, smart locks
- BattenEmergency.com – Survival kits, power generation, food/water supplies, first aid, tactical gear
Products are available through Batten.shop marketplace with exclusive family-focused discounts when available.
Connect With Batten
- Facebook – Daily cybersecurity tips, home protection strategies, emergency prep updates
- LinkedIn – Industry insights from expert advisors and leadership team
- Twitter – Breaking security news and product alerts
Partnership & Media Inquiries
For manufacturers and media: Email hello@battensafe.com with “Partnership” or “Media” in the subject line.
Product submissions: We evaluate submissions from security product manufacturers committed to family safety innovation. All products undergo independent expert evaluation regardless of commercial relationships.
Content collaborations: We work with cybersecurity professionals, law enforcement, military veterans, and emergency responders who can contribute firsthand expertise to our guides.
Our team will respond within 1-2 business days, typically sooner.
Join our Facebook page to stay up to date about all things security.
Keep the conversation going about home and cyber security on X
Learn more about the company and see our job openings.
Batten Safe: Frequently Asked Questions
Frequently Asked Questions
Who reviews and tests the security products Batten recommends?
Every product undergoes evaluation by our expert advisory board, which includes Kurt Sanger (23-year U.S. Marine Corps cyber operations veteran), Kirk MacDowell (42-year security industry expert and former LASD officer), Eddie Penney (retired Navy SEAL from DEVGRU), and Bob Newman (retired Navy SEAL Command Master Chief). We prioritize three criteria: ease of use, quality and utility, and price value. Our experts only recommend products they would use to protect their own families.
How quickly will I get a response from Batten’s team?
Our support team typically responds within 1-2 business days, often faster. For immediate answers to common questions, explore our Resources section with cybersecurity guides, home security briefs, and emergency preparedness content.
Can Batten help me choose security products for my specific situation?
Yes. Email us at hello@battensafe.com with details about your security concerns (budget, family size, specific threats, technical comfort level). Our team can recommend solutions across our three protection areas: cybersecurity (VPNs, password managers, identity protection), home security (cameras, alarms, smart locks), and emergency preparedness (survival kits, power generation, first aid).
Does Batten sell security products directly?
No. We’re an independent review and recommendation site. When you purchase through our links, we may earn a small affiliate commission, but this never influences which products our experts recommend. All purchases are completed through trusted manufacturers and retailers. Products are also available at Batten.shop, our curated marketplace.
What types of security questions can I ask Batten’s team?
We can help with:
- Product recommendations – “Which VPN is best for a family of five?” or “What home security system works for renters?”
- Setup guidance – General advice on configuring security products (we don’t provide technical support for specific brands)
- Threat assessment – Understanding which security solutions address your specific risks
- Comparison questions – Differences between products in categories like password managers, identity theft protection, or security cameras
I bought a product through Batten’s recommendation. Can you help with returns or technical issues?
Return policies are determined by the manufacturer or retailer you purchased from, not Batten. However, if you’re experiencing issues with a recommended product, contact us at hello@battensafe.com and we’ll help guide you to the right support resources or suggest alternatives if the product isn’t meeting your needs.
Are Batten’s expert advisors available for direct consultation?
Our advisory board (Kurt Sanger, Kirk MacDowell, Eddie Penney, Bob Newman, and Greg Olsen) provides expert oversight for all product recommendations and content published on Batten’s sites. While they don’t offer individual consultations, their expertise informs every guide we publish. For personalized advice from our editorial team, email hello@battensafe.com.
How does Batten stay current on cybersecurity threats and home security trends?
Our advisory board includes active cybersecurity consultants (Kurt Sanger at Integrated Cybersecurity Partners and Cowbell Cyber Insurance) and security industry leaders (Kirk MacDowell at MacGuard Security Advisors). We continuously update our content as new threats emerge and products evolve. Follow our Batten Briefs for the latest security guidance.
Can I partner with Batten to promote my security product?
We accept product submissions from manufacturers committed to family safety innovation. Email hello@battensafe.com with “Partnership” in the subject line. Include product specifications, target use case, and pricing. All submitted products undergo independent evaluation by our expert advisory board using the same criteria as other products—commercial relationships do not influence recommendations.
Which Batten site should I use for my specific security needs?
Batten operates three specialized properties:
- BattenCyber.com – Digital threats: identity theft, phishing, malware, VPNs, password security, parental controls
- BattenHomeSecurity.com – Physical protection: security systems, cameras, video doorbells, smart locks, fire safety
- BattenEmergency.com – Crisis preparedness: natural disasters, power outages, first aid, survival equipment, tactical gear
Most families benefit from security measures across all three areas—our “3D Security” approach.
